Contact Us

Questions about our products, your order, shipping or returns? We’d be happy to help.

Contact Loqensa

Email: hello@loqensa.com

We aim to respond within 1–2 business days. For order enquiries, please include your order number.

Business contact address:
Loqensa
23/82 Levanswell Road
Moorabbin VIC 3189
Australia

For returns, please email us before sending any items so we can confirm the return instructions.

Shipping information · Returns & Exchanges